Legal Aid Case Manager

Central West Justice Center (CWJC), a wholly-owned subsidiary of Community Legal Aid, provides high-quality free legal assistance in civil matters to low-income and elderly individuals and families throughout Central and Western Massachusetts.

CWJC seeks a case manager to assist clients with issues related to accessing housing stability, financial security, and immigration relief. The case manager will be based in CWJC's Worcester or Springfield office and will help connect clients with services and programs in order to maintain and increase their stability and security. The case manager will help clients apply and/or recertify for relevant assistance programs; gather the documents necessary and keep the appointments required for their cases; and identify appropriate non-legal community resources that can help address clients' unmet needs.

QUALIFICATIONS:

College graduate.
Fluency in Spanish required.
Demonstrated concern for and commitment to the goals of legal aid and to working for low-income people, and ability to relate to and establish productive working relationships with community groups, individuals, and human service agencies.
Ability to develop and maintain knowledge of community resources.
Ability to multi-task, operate independently and problem-solve in real time.
Good written and oral communication skills.
COMPENSATION: The starting salary for this position is $44,890, which is based on a union scale and adjusted upward depending on experience. CLA offers a very generous benefits package that includes 401(k) with employer-paid contribution; low-cost health insurance (medical, dental, and vision) for employees and their dependents; paid leave (4 weeks vacation, 3 personal days, 12 sick days, and 13 holidays); and relocation stipend.

APPLICATION PROCESS: Please apply online. Alternatively, you can submit your cover letter and resume to [email protected] OR mail to Alicia Vaughan, Human Resources Director, Community Legal Aid, 370 Main Street, Worcester, MA 01608.

CLA is an Equal Opportunity Employer and strives to ensure that our staff members reflect the diversity of the communities we serve. CLA encourages applicants from a broad range of backgrounds and experiences.

CLA has a hybrid workplace and requires all employees to be fully vaccinated for Covid or undergo weekly testing.