Georgia Legal Services Program (GLSP) is a statewide, nonprofit, public interest law firm in Georgia that offers free civil legal services to low-income individuals, fostering equal access to justice and opportunities out of poverty. We believe that everyone deserves high-quality legal services regardless of income, age, race, or other demographic factors.
GLSP’s 10 regional offices serve individuals with low incomes living outside metro Atlanta in 154 of Georgia’s 159 counties. We provide free legal services across a wide range of civil issues, including family law, housing, access to public benefits, eviction prevention, farmworkers' rights, and educational access.
GLSP employs approximately 200 full-time staff members.
Job Summary:
Coordinate and support the implementation of GLSP’s Legal Kiosks pilot project, placing legal kiosks in 6 Georgia underserved communities. The Legal Kiosk project will make legal resources and support more easily accessible for individuals who face transportation and technology barriers. The legal kiosks will be deployed in a variety of community locations, offering the public the ability to access legal resources, apply for civil legal services, and, in some cases, attend online meetings and remote court hearings in privacy.
The Project Coordinator will oversee project grant expenses, complete grant reports for funders, work with the Communications Department to develop and implement marketing campaigns and community outreach plans, serve as the primary contact for project stakeholders, and facilitate Advisory Committee meetings.
While this is primarily a remote position, occasional travel between rural locations throughout Georgia, as well as to the GLSP Central office, will be required.
The Special Projects Coordinator Will :
Collaborate with internal teams to design, develop and implement legal kiosks and related features.
Assist in the creation of guided interviews to generate legal documents and forms for external users.
Collaborate with internal teams to design, develop and implement digital and traditional marketing strategies for legal kiosks and related initiatives.
Source and engage project vendors (draft RFPs, vendor management, contracts, etc.).
Liaise with relevant users, stakeholders, vendors, developers, and consultants for the duration of the project.
Network and build relationships with others in the legal profession, especially in legal aid and access to justice, to collaborate on solutions to issues.
Keep current on advancements in legal service programs and organizations, internally and externally.
Keep current on advancements in digital technology relevant to the legal sector and those engaging with the legal system.
Develop contacts within the community to assist in promoting legal kiosks.
Manage and maintain digital assets (web, app, videos, content, etc.).
Enforce content quality standards and oversee the content governance process.
Establish metrics and standard reports for performance and evaluation.
Provide training to project partners and staff; presentations to interested stakeholders.
Coordinate, manage, and/or assist with community outreach events.
Attend required meetings and lead quarterly Advisory Committee meetings.
Participate in justice community partnerships.
Perform other duties as assigned.
Minimum Qualifications :
Bachelor’s degree or comparable experience in Business Administration, Marketing/Communications, Project Management, User Design, Social Work, or a related area of study
Desire to work with and understand vulnerable populations accessing civil legal aid services
Ability to work, both virtually and in-person, with a diverse group of people and stakeholders in multiple locations
Proficient in using Microsoft Office products, video conferencing, and related technologies
Proven experience with:
Leading teams and/or projects
Analytical, problem-solving, critical thinking, organization, and time management skills
Building effective partnerships with a broad range of stakeholders
Attention to detail and ability to meet deadlines
Written and verbal communication skills
Confidently interacting with a broad range of individuals, including executives, managers and staff, volunteers, and outside parties
Ability to clearly communicate with both consumers and technology experts regarding accessibility, usability, and compatibility issues
Preferences :
Experience working with digital strategy, digital marketing tools, and site analytics
Experience with digital asset management
Experience working in a nonprofit organization or law firm
Benefits:
Non-bargaining, full-time/exempt
Salary range $48,277 - $50,277, based upon 2 –4 years of experience and/or equivalent qualifications.
Probationary period: 6 months
Medical, dental and vision coverage
Option to enroll in a Flexible Spending Account
Employer-paid life insurance and disability plan
15 accrued vacation days that increase to 20 days after 3 years of employment
12 accrued sick days
2 personal days
13 paid holidays, including a birthday holiday
403(b) retirement plan with 3% match
Up to 8 weeks paid parental leave
Organizational wellness activities
Professional development opportunities
Additional compensation for employees who pass GLSP’s Spanish proficiency test
GLSP is an Affirmative Action/Equal Opportunity Employer. It is the policy of Georgia Legal Services Program not to discriminate against any applicant for employment because of race, color, ethnicity, ancestry, religion, age, sex, gender, sexual orientation, gender identity/expression, pregnancy, medical condition, national origin, disability, marital or other protected status. GLSP values a diverse work environment and strongly encourages people who have experienced poverty or homelessness to apply.
Submit a statement of interest reflecting your experiences working with individuals with low incomes and a resume to https://www.glsp.org/join-our-team/.
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