Operations Manager

Neighborhood Legal Services Program of the District of Columbia is seeking an operations manager.

ABOUT NLSP
NLSP is a private, non-profit law firm that provides high quality civil legal services to low-income residents of the District of Columbia. Since 1964, NLSP has a long tradition of fighting for justice for the poor, combining direct representation with efforts to achieve broad-based change. We have strategically located neighborhood offices to maximize our visibility, accessibility, and connections to the D.C. communities we serve. NLSP provides legal representation in a full range of civil matters affecting the lives of low-income DC residents, including housing, consumer protection, family court disputes, income maintenance, barriers to employment and public benefits. NLSP is an excellent place to work, fostering a climate of shared mission, teamwork, and support of individual employee goals.

ESSENTIAL DUTIES & RESPONSIBILITIES
Operations
Research, evaluate and make recommendations for the procurement of services, equipment, furniture, and supplies for all locations.
Serve as the point of contact with information technology and related vendor services.
Observe, review, and analyze processes to identify inefficiencies and make recommendations for improvement.
Ensure that new employees have access to appropriate systems and office space (for example, email account, SharePoint access, office keys and IT equipment.)
Ensure system access is terminated, and equipment is collected for separating employees.
Collaborate with leadership to set departmental and organizational wide goals.
Manage and track inventory and equipment.
Serve on safety, strategic planning, physical office space and other committees as needed.
Manage the organization’s safety plan and provide staff training.
Manage NLSP’s SharePoint site.
Support the development and monitoring of new and existing organizational plans and projects.
Design and maintain an operation manual to ensure consistency of operations.
Provide administration related information to development and compliance teams as required for grant applications, reports, and compliance with grant requirements

Contracts and Finance
Oversee and manage contracts and negotiations with vendors, service providers and other external partners.
Manage accounts payable, receivables and employee reimbursements.
Provide input in the preparation of the annual operations budget.
Facility Management
Manage facilities and related duties including the creation and management of routine onsite maintenance schedule for all locations.
Ensure the organization’s compliance with applicable health, building, zoning and safety licensing and certification requirements.

SALARY AND BENEFITS
Salary commensurate with experience, starting at $75,520 to $91,588 for 18 years of experience.
Benefits package which includes employer-paid medical, dental, and vision insurance; employer-subsidized family health coverage; paid vacation, holidays, personal days and sick leave; 8-week parental leave for birth or adoption of a child; employer-paid life and long-term disability insurance; 403(b) Thrift Plan (voluntary retirement savings program); and tax-free transit benefits.

NLSP HIRING POLICY
It is the policy of the Neighborhood Legal Services Program that no employee or applicant for employment or services will be discriminated against because of race, color, religion, national origin, age, sex, disability, sexual orientation, political affiliation, family responsibilities or family status, veteran’s status, or any other basis prohibited by law, including the D.C. Human Rights Act and Language Access Act.