Elder Justice Intake Navigator

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Job location
616 Helena Ave. Ste. 100
Helena, MT 59601
United States
Organization information
Organization name: 
Montana Legal Services Association
Job type: 
Legal - Civil
Position Description: 

Join Montana Legal Services Association and make justice possible. You’ll enjoy Montana’s outdoor lifestyle while representing those without a voice in our legal system.
MLSA is a progressive Montana non-profit law firm. We offer our staff challenging and fulfilling work, where you can go home each day knowing you made a tangible difference. MLSA provides a supportive and collegial work environment, a healthy work-life balance, and a generous benefits package.

Who We Are: MLSA is committed to the idea that equal justice under the law is a right, not a privilege. We are zealous advocates for Montanans who struggle to make ends meet and deserve their day in court.
• Our attorneys have pursued impact litigation all the way to Montana’s Supreme Court, helping to level the playing field for all Montanans.
• Our staff works with clients statewide and within Montana’s Tribal Courts.
• We are nationally recognized for our forward-thinking approach to civil legal aid and for our use of technology to advance the cause of justice for all in Montana.

The Position: We’re looking for an Elder Justice Intake Navigator to be based in MLSA’s Helena office. The pay range we’re offering is $38,000-$44,000 depending on experience.
• MLSA offers company-paid health, dental, vision and life insurance; a 403(b) retirement plan; and eligibility for a health reimbursement (HRA) or health savings account (HSA). MLSA contributes $1,250 (pro-rate based on start date) to employees each year for an HRA or HSA.
• MLSA is a Public Student Loan Forgiveness (PSLF) organization and additionally, staff can be eligible for loan repayment assistance program.
• We also offer a generous paid leave package, including annual, personal and sick leave, and a wellness leave program.
• And if you move from another town in Montana to join us, we offer up to $500 for relocation reimbursement (or $1,000 if you move from out of state).

• Answer incoming calls from clients seeking MLSA services.
• Conduct initial screening of calls.
• Determine case timelines and summarize the issues surrounding the case.
• Create case files for new clients and new cases.
• Serve as primary point of contact for elders contacting MLSA for assistance.
• Provide specialized assistance to elder clients through support, advocacy, information, and referrals.
• Provide support to the Elder Justice Attorney by drafting documents, conducting research, and offering administrative support.

The Location:
Helena: Montana’s capital city, centrally located for a wide variety of outdoor adventures. Helena offers over 80 miles of hiking trails accessible from downtown and its nationally recognized mountain biking trail system offers a full range of expert to family-friendly rides. Cross-country ski trails abound and the local downhill ski area is just 23 miles from Helena and boasts affordable lift tickets, short lift lines, and night skiing on Fridays. And our office is a short walk to Downtown Helena and the Great Northern Town Center featuring great local coffee shops, eateries, craft breweries, a wine bar, a distillery, and handmade ice cream.


• Excellent oral and written communications skills.
• Prior legal experience is preferred, but a demonstrated commitment to social justice, diversity, equity, and inclusion through volunteer activities and internships is valued.
• Interest in serving elder population.

To apply: 

Submit a resume, cover letter, and 3 references to our posting on Bamboo.
Screening of applicants is ongoing and the position will remain open until filled. The priority deadline for applications is February 20, 2023.

MLSA is an equal opportunity employer and we consider the diversity of our staff to be vital to our organization's success. We strongly encourage and welcome people of all cultures, races, educational backgrounds, life experiences, socio-economic classes, sexual orientations, ages, genders, and physical abilities to apply.
Salary range: 
$38,000 - $44,000
Submission deadline: 
Tuesday, February 28, 2023