Assistant Clients’ Right Advocate 1-Bilingual (Bay Area)

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Job location
oakland, CA
United States
Organization information
Organization name: 
Disability Rights California
Street address: 
1831 K street
Job type: 
Position Description: 

Location: Oakland (RCEB), Hybrid – Home and in office

*This position is bilingual in Spanish/English*

SALARY RANGE (Depending on Experience): $21.67 – $31.72 hr /
$42,252 - $61,865 annually
We base salary and position offers on experience and an internal equity analysis.

EXCELLENT BENEFITS including 8% 401k Match and a language differential up to $250/mo. Public Service Loan Forgiveness (PSLF) - eligible employment.

Application Deadline: Open until filled.

Disability Rights California (DRC) is a statewide, non-profit legal organization dedicated to advancing the rights of Californians with disabilities to live with autonomy, dignity, and respect in a barrier-free, inclusive, and diverse world that values each individual and their voice.

DRC has a contract with the Department of Developmental Services (DDS), State of California, to provide Clients’ Rights Advocacy services for clients of each of the 21 regional centers located statewide. That contract funds the Assistant Clients’ Rights Advocate (ACRA) position. We are a team of zealous advocates and disability generalists who are building a culture of teamwork and working for a world where all disabled people have power, are treated with dignity and respect, and make their own decisions.

The ACRA assists and advocates for people with developmental disabilities who are regional center clients, including people who reside in state developmental centers and community facilities. The ACRA is primarily responsible for clerical and administrative support for the office, which provides information, advice, and representation on a wide range of legal topics impacting people who receive regional center services. Examples are special education, Social Security, IHSS, healthcare and insurance, and living in the community.

The ACRA works under the direct supervision of a clients’ rights advocate and in collaboration with other OCRA advocates and attorneys in their advocacy and outreach efforts.

This position is in a location convenient to the regional center and is eligible for a hybrid schedule working both remotely and in-office.

Essential functions are the job responsibilities an employee must be able to perform, with or without reasonable accommodation. ACRA essential functions include:

Support and Advocacy – 85%
· Greet callers and provide initial response to requests for help.
· Coordinate meetings and conference calls.
· Process incoming and outgoing mail.
· Apply screening guidelines to identify problems and determine appropriateness of advocacy services.
· Provide information and referral to individuals who do not qualify for representation or services.
· Process requests for materials and publications.
· Assist in client and caller interviews.
· Use electronic case management software to create case files, including recording required demographic data, and to maintain accurate and timely case information.
· Collect data and generate reports.
· Assemble evidence packets for use in administrative hearings and other proceedings.

Outreach / Training – 15%
· Develop and update community referral information.
· Strengthen and build relationships with local community-based organizations.
· Assist in scheduling, organizing, and conducting training activities, and developing and producing educational materials.
· Assist in the development and implementation of an outreach plan, including targeted outreach to traditionally underserved communities.

Other Duties
· Perform other duties as assigned.


Education and Experience
· High school diploma or general education degree (GED); plus 1 – 2 years related experience or training.
· Able to communicate fluently and write effectively in Spanish, including the ability to interpret and translate.

· Associate degree in a related field from a two-year college or technical school, OR Bachelor’s degree in a related field from a four-year college or university, OR equivalent combination of experience and training.
· Knowledge of statewide resources available to people with developmental disabilities.
· Experience reviewing medical or educational records.
· Contacts with disability organizations and/or within disability communities.
· Experience with or extensive contacts in ethnic or language distinct communities.
· Experience providing training to a diverse range of people.
· Life experience as a person with a disability or direct experience as a caregiver of a person with a disability.
· Proficiency with Windows-based computer applications including Microsoft Office and case management software.
· Demonstrated experience and ability to work effectively with a variety of organizations and individuals with diverse perspectives, including people with disabilities, administrators, advocacy groups, and the public, and to maintain confidentiality in all matters.

Can understand the main ideas of complex text on both concrete and abstract topics, including technical discussions in his/her field of specialization. Can interact with a degree of fluency and spontaneity that makes regular interaction with native speakers quite possible without strain for either party. Can produce clear, detailed text on a wide range of subjects and explain a viewpoint on a topical issue giving the advantages and disadvantages of various options. Can write clear, detailed texts on a variety of subjects related to his/her field of interest, synthesizing, and evaluating information and arguments.

Occasional travel required. Ability to travel occasionally for activities such as out-of-town meetings, team meetings, training, or outreach activities up to 10% of the time. More travel may be required to meet program or contract requirements.

High speed connection is required to work for us

The following describes general working conditions and requirements of the job, which can be performed with or without disability-related reasonable accommodations.
· Duties are performed in office and home environments and the field in a wide range of settings, including courthouses, congregate care or other institutional settings, and community agencies.
· Duties frequently require sitting and communicating with others.
· Must be able to transport oneself to work-related meetings, hearings, facilities, and settings where clients live.

To apply: 

If you are interested in becoming a part of DRC, please submit the following:
1. Online Disability Rights California Application Form
2. Your resume
3. Cover Letter: We need a workforce that can utilize insights and strategies that can come from both professional and personal experience. In your cover letter, please tell us about yourself and why you are a great fit for this position and for DRC.

Incomplete applications will not be considered.

Equal Opportunity Employer; Individuals who are Deaf or Disabled are encouraged to apply.
Salary range: 
$21.67 – $31.72 hr / $42,252 - $61,865 annually
Submission deadline: 
Sunday, November 20, 2022