Senior Program Associate, Civil Legal Services

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Job location
1901 Pennsylvania Ave NW
Washington, DC 20006
United States
Organization information
Organization name: 
Street address: 
1901 Pennsylvania Ave NW
District of Columbia
Job type: 
Legal - Civil
Position Description: 

The Senior Program Associate, Civil Legal Services reports to the VP, Civil Legal Services & Strategic Policy Initiatives, and is responsible for coordinating program projects or initiatives and a wide range of activities designed to support NLADA’s Civil Legal Services Team and NLADA’s members, including supporting the Civil Legal Services Team’s research and evaluation activities; coordinating NLADA’s efforts to increase cross-sector collaborations with civil legal aid; collaborating with and advocating before a variety of entities within the civil legal community; and participating in NLADA initiatives as assigned.  The position is critical to the implementation of the mission and vision of NLADA, and the support and advancement of the legal services and client communities.

Essential Duties

The statements contained below describe the scope of responsibility and the essential functions of this position and are not an all-inclusive listing of work requirements. Individual may perform other duties as assigned, including work in other areas. This is an exempt position.

  • Coordinates NLADA’s activities to deliver information, training, and technical assistance to civil legal aid providers that supports their ability to build cross-sector collaborations and pursue public (federal, state and local) funding;
  • Leads and oversees the population and maintenance of content for NLADA’s specialized websites, including and, and coordinates and oversees support form interns/temps/vendors as necessary to support these activities;
  • Supports NLADA’s activities to educate policy and grant makers on the value of civil legal aid collaborations;
  • Supports efforts to convene the civil legal aid and client communities to both give and receive feedback on how changes in law, technology, politics, and other aspects of society that might impact the delivery and provision of legal services;
  • Supports the collection and analysis of data, including outputs and outcomes, from the civil legal aid community, and translates this data into reports, advocacy pieces, and other materials that support the movement for access to justice;
  • Supports NLADA initiatives, particularly with respect to evaluation and assessment capacity;
  • Develops and cultivates contacts with NLADA’s membership and representatives from federal agencies;
  • Responds to internal as well as external information/data or technical assistance requests;
  • Participates in the development of substantive programming for NLADA’s training events, including topical webinars, and in-person trainings and conferences;
  • Assists in drafting proposals, reports, and correspondence related to NLADA projects;
  • Provides staff support of NLADA’s Councils and their committees, and supports NLADA’s governance relations activities;
  • Participates as an integral member of NLADA’s Civil Legal Services Division, supporting its activities and initiatives, and advancing its objectives;
  • Other duties as may be assigned.


  • Knowledge of issues in access to justice and the delivery of civil legal aid and/or public defense;
  • Knowledge of and commitment to NLADA mission and goals;
  • Knowledge of survey and research design methods;
  • Strong research skills, using both web-based and published materials;
  • Strong qualitative and analytic skills, with a keen attention to detail and data accuracy;
  • Strong interest and understanding of technology platforms and artificial intelligence as utilized in the legal arena;
  • Strong oral and written communication and interpersonal skills;
  • Strong project management and organizational skills;
  • Ability to use Microsoft Word, Outlook, Excel, and Power Point with proficiency;
  • Ability to work independently and in teams;
  • Ability to work under pressure and under tight deadlines;
  • Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.



  • Seven years of experience in nonprofits, legal field, or public policy; familiarity with government and nonprofit data sources; experience with the access to justice community, civil legal aid and/or public defense, or federal Legal Aid Interagency Roundtable a plus;
  • Experience with evaluation and assessment of legal work and management systems;
  • Experience collecting, analyzing, and organizing data, and producing written reports;
  • Experience using data analysis tools, such as SPSS and Stata;
  • Experience using web-based platforms, such as Wordpress and WebEx;
  • Experience in Adobe Suite, including InDesign and Illustrator, a plus.


  • Bachelor’s degree in economics, social sciences, public administration, or related field;
  • Graduate or professional degree preferred.


  • Office located in Washington, D.C.
  • Limited travel.
  • Ability to lift up to 10 pounds.


  • General office equipment including but not limited to personal computer, telephones, facsimile machine, calculator, and printer/photocopies.
To apply: 

Please send your resume to [email protected] 

Equal Opportunity Employer
Submission deadline: 
Thursday, November 25, 2021