Join the Neighborhood Legal Services of Los Angeles County (NLSLA) and become part of an energetic team of advocates that provide a wide-range of legal services aimed to address issues that disproportionately impact the poor. These services include litigation, providing training and technical assistance, and community education.
The Online Applications Intake Screener will be an integral part of a dynamic team of advocates that work on a variety of innovative projects to improve NLSLA’s online accessibility and connection to those in need of legal services in Los Angeles County. Prior experience serving low-income individuals in housing and/or family law, with a sensitivity to those in crisis is preferred. Ability to work collaboratively in a team setting, excellent interpersonal skills, and the ability to liaison with community partners is required.
Position: Intake Screnner, Online Applications
Availability: Availability is Immediate.
Salary: Salary Starting at $35,000 - Salary commensurate with experience. Excellent Benefits which include: choice of medical, dental, vision; life and disability insurance plans; 125 plan; 403(b) with employer contribution, bilingual pay supplement, sick and vacation pay, and 13 employer-paid holidays.
Duties and Responsibilities: Responsible for working collaboratively with front office team and other NLSLA programs to process applications for legal services through NLSLA’s online application. The position will be responsible for calling online applicants, determining legal problems, directing applicants through proper NLSLA channels, and occasionally conduct intake in a variety of practices areas, but particularly housing and family law. Position will also assist daily support needs such as answering the telephone, handling mail, data entry, and providing administrative support to the unit.
Program Description:
NLSLA is one of Los Angeles County's leading public interest law offices and has been the primary legal aid program serving the cities of Burbank and Glendale and the San Fernando and Antelope Valleys for more than 50 years and the city of Pasadena and San Gabriel and Pomona Valleys since 2000. The NLSLA staff of 135+, including 55+ lawyers, provides legal assistance to low-income individuals, families and groups in the areas of family law and domestic violence, housing, health care, education, public benefits, economic and job development, immigrant rights, consumer rights and environmental justice. The NLSLA headquarters is located in Glendale, CA with branch offices in Pacoima, and El Monte.
Through a combination of individual representation, high impact litigation and public policy advocacy, NLSLA combats the immediate and long-lasting effects of poverty and expands access to health, opportunity and justice in Los Angeles’ diverse neighborhoods. Founded in response to the nation’s War on Poverty, each year NLSLA provides free assistance to more than 100,000 individuals and families through innovative projects that address the most critical needs of impoverished communities.
Qualifications: This position requires: capacity to handle consistent client contact and ability to effectively and efficiently multi-task, ability to work independently with moderate supervision, excellent interpersonal and computer skills, and ability to problem-solve and patience/sensitivity with people in crises. Qualified candidates must have a high school diploma and additional college or other education strongly desired. Strong communication skills (oral/written) and bilingual ability in English and Spanish required. Experience working with low-income individuals and families preferred.
To apply: Forward resume and cover letter to (no phone calls):
Applicants should send a cover letter, resume and a writing sample to:
Elizabeth Brown, Director of Human Resources
Neighborhood Legal Services of Los Angeles County
1102 E. Chevy Chase Drive
Glendale, CA 91205
Fax: (818) 291-1790 E-mail: [email protected]