Director of Data and Policy Analysis

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Job location
7 Winthrop Square
2nd Floor
Boston, MA 02110
United States
Organization information
Organization name: 
Massachusetts Legal Assistance Corporation
Street address: 
7 Winthrop Square, 2nd Floor
Job type: 
Position Description: 

• Develop a broad vision on the potential for collection and use of outcome measures to promote legal aid and support improvements to services; collect, from primary and secondary sources, and analyze data that demonstrates the need for civil legal aid, the economic benefits it brings and its effect on the lives of low-income people
• Provide leadership to a collaborative effort with grantee legal aid programs to develop and coordinate best outcome measure practices, and lead the effort to analyze and utilize data to improve performance
• Conceptualize and develop written reports targeted to stakeholders, including the Legislature; and manage compilation of data from applications and annual reports to create presentations
• Identify specific data projects and milestones to assure execution to plans; develop schedules for identified projects
• Provide direction on appropriate dissemination approaches and tools, and develop and manage project budgets
• Utilize Census Bureau poverty population data to assess distribution of MLAC General Support grants to local programs.
• Design and lead trainings with grantee programs and MLAC staff in collecting and analyzing data to improve outcomes
• Refine measures of impact such as program reports and surveys to meet the needs of MLAC staff, while limiting the burden on grantees
• Work with colleagues to develop MLAC policy related to special projects; manage collection and analysis of data for these projects and development of periodic data reports
• Develop solid working relationships with program and MLAC staff to implement consistent collection and reporting of identified outcome measures
• Actively participate in policy discussions regarding the legal aid community and in MLAC efforts to increase cultural competence and support program diversity


• Bachelor’s degree required (Master’s Degree preferred) and 8-10 years of relevant experience preferably in a nonprofit or legal services environment
• Experience advocating on behalf of low-income communities, communities of color, social services or legal services.
• Knowledge of quantitative and qualitative research and data analysis methods and demonstrated ability to implement research designs using rigorous and objective analysis
• Expertise with Microsoft Excel and Access; proficiency with Census Bureau data tools
• Strong human relations and organizational skills and pragmatic, insightful problem solving skills
• Excellent written and oral communications skills, including ability to frame connections between research findings and policy
• Strong relationship management skills and ability to work effectively with multiple constituencies
• Resourcefulness, including the capacity to independently access external resources and training materials to resolve technical issues
• Ability to work both independently and in a team environment
• Ability to meet deadlines

To apply: 

Applicants should email resume and cover letter as attachments in Word or PDF no later than Monday, October 31st to Danielle Hines-Graham, Operations Manager, at [email protected]. Please write “Director of Data and Policy Analysis” as the subject line. No phone calls please.
MLAC is an Affirmative Action/Equal Opportunity Employer and committed to diversity in its workforce. A crucial part of MLAC’s vision is supporting cultural and linguistic competence, as well as ensuring diversity of staff and volunteers, so clients can be best served. Women, individuals with disabilities, LGBTQ individuals, people of color, and persons who speak English as a second language are encouraged to apply. Reasonable accommodation in the application process will be provided upon request. For more information, see

Equal Opportunity Employer
Salary range: 
Commensurate with experience
Submission deadline: 
Monday, October 31, 2016