Programs Assistant

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Job location
1730 Franklin Street, Suite 300
Oakland, CA 94612
United States
Organization information
Organization name: 
Root & Rebound
Street address: 
1730 Franklin St, Suite 300
Job type: 
Position Description: 

Root & Rebound is a nonprofit reentry advocacy and legal resource center whose mission is to increase access to justice and opportunity for people in reentry from prison and jail, and to educate and empower those who support them, fundamentally advancing and strengthening the reentry infrastructure across the state of California. We work to build innovative, holistic, and creative solutions to solve the reentry crisis in California and the United States.

Commitment: Full-time, starting immediately.
Location: Based in Oakland, CA, with some travel required.

Programs Assistant: Under the direct supervision of the Programs Coordinator and Staff Attorneys, the Programs Assistant will be responsible for helping to coordinate and provide administrative and communications support for all of Root & Rebound’s programs and services.

Responsibilities & Duties:
Under the supervision of the Executive Director, the Legal Programs team, and Programs Coordinator, the Programs Assistant’s Responsibilities & Duties include, but are not limited to, the following:


  • Assist programs team and staff attorneys with preparation for trainings, including the development and preparation of training materials, outreach and communications, logistics, and travel arrangements.
  • Attend R&R trainings (as needed) and assist with on-site logistics, responding to attendees’ questions and concerns in a supportive and professional manner, handling purchases of Root & Rebound resources, guides, and toolkits, and helping with any other related trainings coordination duties.
  • Liaise in a prompt and professional manner with training site hosts and correctional staff for our prison-based education programs.
  • Assist with data collection and evaluation of the trainings program, which includes developing and implementing regular surveys for current, past, and potential trainees, and data entry and analysis.
  • Assist with coordinating any/all community events.


  • Assist with answering and managing incoming hotline calls.
  • Assist with and organize client mailings and follow-up.
  • Assist Root & Rebound’s legal programs team to maintain a strong, relevant, and current referral and resource database of social and legal services organizations.


  • Assist with the coordination of producing Root & Rebound’s Roadmap to Reentry legal guide, toolkits, and other educational resources--both in print and online.
  • Assist with updating content on Root & Rebound’s online reentry training hub.
  • Assist with communications and outreach for Root & Rebound’s broad range of reentry resources.
  • Help respond to questions and concerns about accessing Root & Rebound’s resources.


  • Provide support for front desk and reception coverage.
  • Manage a centralized system and data entry for Root & Rebound’s contacts, outreach lists, partners, and training lists.
  • Assist with programmatic communications, including social media and electronic newsletters.
  • Help to proactively recruit volunteers, interns, law clerks, and volunteer attorneys to carry out Root & Rebound’s programs and services.
  • Represent Root & Rebound at community events and public forums, and serve as an ambassador for reentry advocacy issues more broadly. Attend resource fairs and reentry-related events and conferences (as needed).
  • Assist with handling general office correspondence.
  • Any other duties as necessary.

Compensation & Benefits:
This position will begin as a full-time position with a competitive salary commensurate with experience and employment benefits that include medical, vision, and dental care, as well as three weeks of paid time off per year plus holiday closures.

Root & Rebound is an equal opportunity employer and strongly encourages applications from all qualified individuals including formerly incarcerated and/or system-involved individuals, people of color, persons with disabilities, ethnic and religious minorities, women, and lesbian, gay, bisexual, transgender, and gender variant individuals.

  • A.A., B.A. or B.S. preferred.
  • Previous office or administrative experience preferred.
  • Desire to work with people in reentry and on reentry and criminal justice issues in a dynamic and diverse team environment. Demonstrated commitment to social, racial, and criminal justice.
  • Proficiency in Microsoft Office software; Proficiency with Google products (Gmail, Google Calendar, Google Drive).
  • Responsible and reliable. Positive, professional, and humble attitude. Strong work ethic. Proactive in thinking of and designing creative solutions to advance our mission and work.
  • Excellent time-management.
  • Excellent communication skills.
  • Flexible work style; ability to move from one project to another in a dynamic work environment; ability to re-prioritize and re-shuffle work, given needs and demands of the organization. Ability to incorporate clear direction and supervision. Effectively work on multiple projects.
  • Strong problem-solving skills.
  • Creative, enthusiastic, and willing to learn and try new things.
  • Willingness to travel.
  • Driver’s license preferred.
To apply: 

To apply for this position, please send a resume, cover letter, short writing sample, and at least three references with contact information in an email to Katherine Katcher (Executive Director) at [email protected]. Resumes without a cover letter, writing sample, and references will not be reviewed. Applications will be accepted on a rolling basis until the position is filled. No phone calls, please.

Equal Opportunity Employer
Submission deadline: 
Wednesday, January 18, 2017