Program Assistant

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Job location
616 Helena Ave, Ste 100
Helena, MT 59601
United States
Organization information
Organization name: 
Montana Legal Services Association
Street address: 
616 Helena Ave, Ste 100
Job type: 
Legal - Civil
Position Description: 

The Program Assistant will provide support for MLSA programs and staff, and assist with general office duties. The Program Assistant will work with clients, and help clients navigate MLSA programs and the justice system. Programs to be supported include MLSA’s Low-Income Taxpayer Clinic, and MLSA’s volunteer lawyer program. This is a full-time, 40-hour per week position located in MLSA’s Helena office.

Specific Duties
• Greet and assist walk-in applicants as needed; and manage the front office with the support of an AmeriCorps member. Coordinate with intake staff in the gathering of relevant information from applicants and clients.
• Provide support to attorneys in the Helena office and throughout MLSA as needed.
• Draft correspondence and simple pleadings or use appropriate MLSA form letters, as directed by the Managing Attorney.
• File pleadings at local courts; examine and retrieve relevant court documents from the courthouse file and other documents as needed or requested.
• Assist with case file management: including organizing and maintaining electronic and paper files; entering notations as appropriate; and the destruction of closed cases pursuant to MLSA policy.
• Coordinate communication among applicants, clients, intake specialists and pro bono and staff attorneys regarding case and referral status.
• Assist the LITC Project Director in providing services to low-income taxpayers throughout the state of Montana.
• Assist the LITC Project Director with grant management, including grant applications and reporting.
• Work with MLSA’s Pro Bono Coordinator to administer the Helena Pro Bono program and clinic: includes scheduling clinics, working with pro bono attorneys, and ensuring that program documents and files are orderly and complete.
• Participate in community outreach and program initiatives as appropriate, including giving community presentations.
• Other duties as assigned by the Managing Attorney and MLSA management.


• Bachelor’s Degree, preferred, or paralegal or associates degree with 2 years experience.
• Excellent oral and written communication skills.
• Ability to work independently with a high degree of accuracy and attention to detail.
• Ability and willingness to establish and maintain effective relationships with clients, the public, judges, court personnel and the bar.
• Ability to travel, occasionally overnight.
• A commitment to providing high quality legal assistance to a diverse population of eligible clientele in Montana.
• Ability and willingness to work cooperatively and collegially within a decentralized statewide law firm.
• Proficient at the use of technology, including, but not limited to, word processing, spreadsheets, internet-based programs and computer-based legal research.
• Willingness to learn and further develop technology skills and abilities.
• Ability to interact well with the public.

Salary: $29,120 and up DOE. MLSA offers an attractive benefits package, including health, dental, vision, and life insurance, retirement and educational loan repayment assistance.

To apply: 

Send a letter of interest, resume, and three references to [email protected].
Submission Deadline: Screening of applications will begin on July 20, 2016, and will continue until the position is filled.

Equal Opportunity Employer
Salary range: 
$29,120 per year and up, DOE
Submission deadline: 
Monday, August 1, 2016