Senior Program Analyst

Senior Program Analyst

Annual Salary Range: $86,940 - $115,920

Senior Program Analyst, Office of Legal Services, State Bar of California

The Office of Legal Services works to expand access to justice and enhance the delivery of legal services to indigent, moderate income and other vulnerable persons. The Office also focuses on strategic initiatives to increase diversity and inclusion and the elimination of bias in the legal profession. Work of the Senior Program Analysts includes creating training and pro bono programs, administering the Interest on Lawyers’ Trust Accounting Program, Equal Access Grants, and the Justice Gap Fund, supporting lawyer referral services, focusing on opening doors to the profession along the diversity pipeline, and strategizing with key stakeholders to address challenges to achieving access to justice and diversity in the legal profession.

Position Description

The Office of Legal Services seeks a full-time Senior Program Analyst who will be a key member of the legal services, diversity and inclusion team, with a focus on planning and implementation of strategic goals to achieve diversity and inclusion and elimination of bias in the legal profession. This person will be responsible for supporting and implementing strategic initiatives by the Council on Access & Fairness, a 25-member appointed entity including attorneys, judges and members of the public and key entities, addressing challenges along the diversity pipeline and with respect to recruitment, retention and advancement in the legal profession. This person will work with the team on access in the delivery of legal services and fairness in the legal system, potentially staffing volunteer committees, and developing policy and procedure with respect to issues that impact indigent Californians. We value people who bring a passion for access and fairness in the legal system, collegiality, and integrity to the workplace.

Examples of Essential Duties

Duties may include, but are not limited to the following:

Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions.
Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs.
Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees.
Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures.
Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures.
Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research.
Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation.
Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff.
Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department.
Assists with the selection, training, direction, and evaluation of staff.
Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership.
Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public.
May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job.
Employment Standards Knowledge of:

Principles of office management, budgeting, administration and supervision.
Problem identification, analysis and evaluation.
Problem solving and conflict resolution methods and techniques.
Computer information systems, including personal computer applications, word processing and spreadsheet programs.
Interviewing and investigative techniques.
Principles of effective writing and verbal presentation.
Coordination and operation of programs.
Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar.
Personnel selection and supervisory principles, practices, and procedures.
Computerized information and database recordkeeping systems.
Office procedure, budget preparation and maintenance techniques.
Ability to:

Apply the policies and practices of a department.
Understand, interpret and apply laws, rules and regulations related to assigned programs.
Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands.
Analyze material and problems and identify solutions.
Analyze problems and complaints, and identify solutions in a timely manner.
Mentor, assign and prioritize work assignments of staff in support of meeting program goals.
Operate modern office equipment including computer hardware, software, and internet and web-based applications.
Compile data and prepare narrative and statistical reports.
Appropriately respond to requests and inquiries from the public, State Bar members, or other departments.
Communicate clearly, concisely and professionally, both orally and in writing.
Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public.
Maintain the confidentiality of information.