Case Manager, Housing Law Unit

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Job location
1331 H Street, NW
Suite 350
Washington, DC 20005
United States
Organization information
Organization name: 
The Legal Aid Society of the District of Columbia
Street address: 
1331 H Street, NW , Suite 350
District of Columbia
Job type: 
Position Description: 

The Legal Aid Society of the District of Columbia seeks one or energetic and client-centered individuals for the position of Case Manager to provide support to Legal Aid clients who are at risk of eviction. Legal Aid was formed in 1932 to “provide legal aid and counsel to indigent persons in civil law matters and to encourage measures by which the law may better protect and serve their needs.” Legal Aid is the oldest general civil legal services program in the District of Columbia. The largest part of our work is comprised of individual representation in housing, domestic violence/family, public benefits, and consumer law. From the experiences of our clients, we identify opportunities for law reform, public policy advocacy, and systemic reform litigation. For more information about Legal Aid please visit our website,, and our blog, www.MakingJusticeReal.Org.

Tasks and Duties

The Case Manager will work with Legal Aid’s attorneys to provide wrap-around support for individuals and families experiencing housing insecurity. The Case Manager will engage with clients as needed to assist them in identifying and addressing individualized needs, with the goal of overcoming barriers to housing stability.

Duties include, but are not limited to: conducting initial applicant interviews and follow-ups, meeting with clients, providing housing search assistance, identifying and connecting clients to appropriate community and social services supports, identifying and building relationships with community partners, assisting clients with completing applications and other paperwork, attending appointments with clients as needed, performing basic administrative tasks related to the job, including updating community resource lists, collecting data and managing files as required, and working collaboratively and effectively with Legal Aid attorneys, legal assistants and other staff. A successful candidate will be committed to compassionate and empathic service provision, and will want to work in a fast-paced, collaborative environment that often requires multi-tasking while maintaining a high level of attention to detail.


The ideal candidate will have the following qualifications:

• Excellent organizational skills, with attention to detail;
• Ability to multi-task and prioritize assignments;
• Effective oral and written communication skills;
• Strong interpersonal skills and desire to take initiative in managing projects;
• Experience with client-centered social services preferred;
• Ability to work both independently and in collaboration with others;
• Strong computer skills including MS Word, Excel, Outlook, and Google applications (familiarity working with online databases helpful but not required);
• Ability to speak Spanish, Amharic, or other language strongly desirable but not required; and
• Willingness to make at least a two-year commitment.

To apply: 

Please submit your resume and cover letter here: Applications will be reviewed as they are submitted. Position remains open until filled.

Legal Aid values an inclusive, diverse workplace and encourages applications from interested persons of any race, color, religion, sex, national origin, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, marital status, personal appearance, family responsibilities, matriculation, political affiliation, genetic information, or any other legally protected status. We strongly encourage applications from people with personal experience with the criminal justice system and/or with lived experiences in the communities we serve.
Expiration date: 
Monday, April 16, 2018