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If you are currently a participant in the NLADA Insurance Program, and a professional liability claim is made against your organization, or if you become aware of circumstances that could lead to a claim:

Please contact Hanover Professionals by regular mail, email, fax or Express Mail (overnight delivery) as soon as possible to provide timely notice as required by your policy:

Email: claimsintake@hanoverprofessionals.com

Postal Address (regular mail):
P.O. Box 2679
Grand Rapids, MI 49501-2679

Express Mail Address (overnight delivery):
5211 Cascade Road SE
Grand Rapids, MI 49546-6495

You may call or fax Hanover Professionals at the following numbers:

Tel: (800)632-6122
Fax: (616)643-1079

For more information on reporting a claim, go to: Report a Claim on the Hanover Professionals website.